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14 Day Return
2 Year Warranty
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Our two-year warranty protects your investments from all manufacturing defects in material or workmanship. All qualifying warranty repairs will be made at our service facility at no cost to the customer. The warranty does not cover the strap, crystal, case, crown, or battery. The warranty is invalid if there is evidence of damage from user negligence or if the damage is a result of an unauthorized service repair.The warranty card and a copy of the purchase receipt must accompany all repair orders.
Maintenance & Repair
We offer in-house repair and replacement of broken or worn out components not covered under the warranty. The fee is assessed based on the extent of the damage and the price of the component.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Return shipping fees are the responsibility of the buyer except in cases of where the product was defective. To return a product, email us at firstname.lastname@example.org to receive a RMA for your order prior to shipping back your purchase.