After your payment is verified, it takes up to 24 hours to process and ship your order. This does not include weekends or holidays. Purchases made after 9 am CST will not be shipped out until the next business day. If you order after 7 am CST on a Friday, your order will be shipped out on the following Monday.

For international shipments, Dryden Watch Company cannot control and is not responsible for any import duties or taxes applied to your package.

Our two-year warranty protects your investments from all manufacturing defects in material or workmanship. All qualifying warranty repairs will be made at our service facility at no cost to the customer.

The warranty does not cover the strap, crystal, case, crown, or battery. The warranty is invalid if there is evidence of damage from user negligence or if the damage is a result of an unauthorized service repair. The warranty card and a copy of the purchase receipt must accompany all repair orders

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it including the original packaging. Return shipping fees are the responsibility of the buyer except in cases of where the product was defective. To return a product, email us at info@drydenwatchco.com to receive a RMA for your order prior to shipping back your purchase. Refunds may take up to 5 business days to process. Products returned with clear signs of wear may be assessed a re-stocking fee up to 15%.